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Thu Apr 25 2024 09:38:17

Seller Believes Amazon Wants to Keep Control of Customer Data

By: Reader

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Dear Ina,

We've been generally happy with the service and shipping discounts that have come with it. I honestly believe that this was developed in order for Amazon to control customer data plain and simple. 

We previously used ShipWorks, and it maintained a database of all customer data emails, telephone number, addresses, etc. Using data like this only helps us drive customers back Direct and something Amazon definitely doesn't want.
B.



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Readers Comments

Perminate Link for Seller Believes Amazon Wants to Keep Control of Cu   Seller Believes Amazon Wants to Keep Control of Cu

by: Snapped This user has validated their user name.

Thu Apr 25 10:47:22 2024

Amazon already has access to all the customer’s data from the transaction.  The shipping details aren’t invisible either, be it ‘through’ them or otherwise.

No, they offer ‘services’ for one purpose only.  Can you gue$$ it?

Perminate Link for Seller Believes Amazon Wants to Keep Control of Cu   Seller Believes Amazon Wants to Keep Control of Cu

by: gregtoys This user has validated their user name.

Thu Apr 25 11:55:38 2024

Be careful about running afoul of the PII retention policies.  

Perminate Link for Seller Believes Amazon Wants to Keep Control of Cu   Seller Believes Amazon Wants to Keep Control of Cu

by: Snapped This user has validated their user name.

Thu Apr 25 13:17:22 2024

Rethinking “control”; meaning they’d rather 3P sellers not have it.  Well yeah, always did.  

Perminate Link for Seller Believes Amazon Wants to Keep Control of Cu   Seller Believes Amazon Wants to Keep Control of Cu

by: BargainzBabylon This user has validated their user name.

Mon Apr 29 21:24:46 2024

You've only come to this conclusion NOW?



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