Shopping marketplace Mercari is raising payment-processing fees on November 1, 2022, making it less profitable to sell low-cost goods through its platform. It also made it clearer that it does not accept cash with new language added to its Terms of Service.
Mercari is keeping the payment processing rate at 2.9%, but it's raising the payment processing transaction fee from 30 cents to 50 cents per sale. That disproportionately impacts low-cost goods - and that's an area where buyers may not be willing to pay higher prices, especially with shipping costs constantly on the rise.
Mercari sent the following notification to sellers:
To our Mercari community,
We're updating our Terms of Service for all customers on November 1, 2022.
Here's what you need to know:
- Effective November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. The payment processing rate will remain the same at 2.9%.
- Our Terms of Service have been updated. Learn more.
- We are also updating related articles including Payment Processing Fee and Fees on Mercari.
There's no action needed on your part, we just wanted to let you know of these changes, so you're always informed.
As always, on behalf of all of us, thank you for being a part of the Mercari community.
Team Mercari
Sellers discussed the issue on a
Reddit thread, with one seller explaining their approach to rising marketplace fees:
"Mercari's fees are now higher than eBay's. But that's fine, every time a platform raises their fees I raise my prices by the same amount, and as I cross post the result is that I'm less likely to sell my items on the one with the highest fees, and more likely to sell them on the others, so they lose out in the end."
Mercari added language to its Terms of Service to make it clear it disdains cash, including the following:
"Mercari does not accept or dispense cash."
"We do not accept or check as a payment method."
"We do not dispense cash or issue checks as a method of withdrawal."
The marketplace also clarified that customers may only register for and maintain one account *per User.* And it added language to make it clear it may request additional information to verify users' bank details, including the following: "You may be asked to update or verify this information from time to time so Mercari may continue to service your account."
Is it still possible to sell low-priced goods online with current payment and shipping fees? Do marketplaces do enough to make it easy for buyers to purchase multiple low-cost goods from you? (Postcard sellers, we're looking at you!)