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Wed Jan 26 2022 10:53:59

Outcry over New Mercari Shipping Fees

By: Ina Steiner

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Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news.

A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? It's killing the resale business."

Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on this page of its website):

Each year, shipping carriers review their pricing and make rate adjustments. Given that carrier rates are increasing, shipping fees for Mercari prepaid labels are also increasing for certain weights starting February 1.

Here's what you need to know:

Updated shipping rates will apply to new listings starting February 1, 2022; Rates change on existing listings if the shipping option is updated

- Starting March 1, 2022, existing listings will be subject to the new rates too

- You can find updated rates by carrier posted here

We know that affordable and easy shipping is important - Mercari prepaid labels offer an average of 43% savings compared to the retail prices of our carriers (USPS, UPS, FedEx) and single price shipments to any of the 50 states. And, when you use a Mercari prepaid label, you get Shipping Protection for peace of mind. As a seller, if your item is lost or damaged in transit, you're covered up to $200. As always, you'll have the option to ship on your own.

Our team continues working hard to keep shipping easy and affordable, and on behalf of all of us, thanks for choosing Mercari as your marketplace
Best,
Team Mercari

Some other reactions on Twitter:

Talkeetnadayz (@CalidonTCB): .lol these shipping increases are outrageous. Time to delete @mercari_app and concentrate on @Poshmarkapp and @eBay instead. It's not worth it to sell on @mercari_app  anymore (11:08 PM · Jan 25, 2022)

Stephenie (@S_DINH32): @mercari_app Holy Cow! What's up with the new shipping prices coming soon? It will no longer make sense to purchase or sell on the app! (7:11 PM · Jan 25, 2022)

The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. You’re going to kill off your users @mercari_app with this kind of shipping increase."



Comments (16) | Permalink

Readers Comments

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

This user has validated their user name. by: The End

Wed Jan 26 11:04:52 2022

It's all B.S.
That's why I have my own website.
And my own protocols.

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: Chicago48 This user has validated their user name.

Wed Jan 26 13:07:58 2022

@theend:  I don't think it's B.S.  I think Merc didn't get the contract with Fedex & UPS like they had in the past.  With UPSpost & Fedexsmartpost you can send up to 3 lbs for 7.99 and that's a big savings compared to USPS Priority $12.  I don't think Merc can get the contract with those two shippers.  I hope they're working on it, because it's going to kill their site.  The only "cheap" way to deliver will be face2face & local.
I expect Posh to make some changes....it's coming.

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

This user has validated their user name. by: toolguy

Wed Jan 26 20:14:20 2022

I've been buying a lot on Mercari lately.

As a buyer I'm NOT liking it

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: pace306 This user has validated their user name.

Wed Jan 26 21:13:38 2022

Pirateship

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

This user has validated their user name. by: iheartjacksparrow

Wed Jan 26 23:36:14 2022

I looked at the comparisons for shipping amounts in effect now, and what they will be changing to. USPS is going up a few cents, FedEx is increasing quite a bit, and UPS is staying the same. It seems that if Sellers use a service other than FedEx the increase shouldn't be an issue.  

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

This user has validated their user name. by: The End

Thu Jan 27 00:23:06 2022

Hey Chicago48  :o)
All the stuff that causes a shipping kerfuffle is B.S.
You don't get that with your own website.
It's Uncivilized eCommerce competing with Civilized eCommerce.
We all know who will win.
It's taking a month of Sundays to get there.

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: kvl1 This user has validated their user name.

Thu Jan 27 09:00:58 2022

The End:
I would really like to have my own website, but I can't get past the sales tax problem. How do you comply with collecting and paying sales tax for all the different areas of the country? I looked into companies that will handle it for you, but the cost is very high.

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: terry55 This user has validated their user name.

Thu Jan 27 10:50:25 2022

The high shipping rates will be the end of small sellers on all sites

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: Whatever This user has validated their user name.

Thu Jan 27 11:00:51 2022

Mercari isn't there to simply accommodate the seller/buyer - their a company - rate increases get passed onto everyone. You should be yelling at the PO. Personally I can't wait for covid to finally free us all and bring back pop-up face to face flea markets and church sales. More garage sales. Your going to see a big resurgence of "barter". We don't have to sell online - we choose to sell online. You can probably sign up for a platform in your state that tells you where things are happening - like festivals.com.

The thing about selling online is that EVERYTHING has gone up - paper - ink - bubble mailers and boxes - packing tape yada yada

It isn't one entity like Mercari driving the downfall of internet sales - ebay and amazon started that a long time ago.

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: railady This user has validated their user name.

Thu Jan 27 13:44:18 2022

@kvl1 - You probably won't have a sales tax problem.  The selling thresholds are high enough in just about every state (I could say every, but it's one of those sometimes/always/never situations) that ALMOST CERTAINLY you will NOT be required to collect sales tax on shipments to any state except the one in which you reside.  

To have to collect/remit sales tax in states other than your home state, you have to have a ''nexus'' (physical presence like a brick&mortar store or selling at trade shows) there.  If you do not, then you are governed by a ''threshold'' established by each state - how much volume (usually hundreds of packages) or how much value (usually $ thousands) -- ONLY if your sales exceed those thresholds will you be required to collect/remit sales tax.

IMPORTANT: I'm not a tax attorney - !! These are just suggested estimates.  A quick conversation with a tax attorney versed in small businss should help.

OR - Avalara is a REALLY good place to investigate on your own. Try this    https://www.avalara.com/us/en/learn/nexus.html      
The chat pop up !!! offers help determining if you owe tax in other states, no less !!!  

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: pace306 This user has validated their user name.

Thu Jan 27 17:19:53 2022

Mercari is a mess atm.

Shipping isn’t the only issue on that platform- pray you don’t get involved in their 1099k scam where they claim they need “your Articles of Incorporation. These articles contain the company name, purpose, stock amounts and types, the address of the Registered Agent and the person incorporating the company” just to get that form.

These people are a few cans short of a six pack!

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: pace306 This user has validated their user name.

Thu Jan 27 22:38:00 2022

Mercari shipping (as of now) doesnt work at all

PLUS you cant ship on your own (just charging the buyer a fee)

If you want a buyer to pay for shipping - you must use Mercari shipping ONLY

If you dont you get a warning "Shipping not available for your size and weight of item ... My iem was 1 pound and 6" all way round

The Mercari people are on some kinda crack ...

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: kvl1 This user has validated their user name.

Fri Jan 28 07:29:43 2022

@railady
Thank you so much for the information. I knew that there are thousands of different sales tax jurisdictions (many states have various rates, not just one statewide rate), and I thought the thresholds varied within the states, too. Also, since the states can determine their own thresholds, I thought some of the thresholds were much lower than they are. The website you shared shows each state's threshold, and my business is nowhere near any of them. At a quick glance, the lowest threshold seems to be 200 transactions in one state. Most thresholds are $100,000 in sales for the state. This makes a huge difference. Thanks again!

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

This user has validated their user name. by: Philo

Fri Jan 28 11:57:53 2022

one thing I noticed on Mercari- you can't ship your own label and have the buyer pay for postage.  You can only do free shipping, which is something I'm not a fan of because people don't realize how much shipping is these days.

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: theclutteredloft This user has validated their user name.

Fri Jan 28 14:03:38 2022

I sell on Mercari and have every listing set up to print my own labels. Of course everything is free shipping but I sell light weight items under 1#.
I use Pirateship!  They are wonderful. No monthly fees. Just postage costs. Commercial Base Pricing.  They also have UPS and FEDEX. I had to contact their customer service when I first signed up because I could not find Media Mail. They were so helpful! Spoke English!
They also generate a shipping email if you choose that option. You can also copy and paste the addresses into their system.  Which is a time saver.  I really can't say enough good things about them. I would never go back to endicia. I am still waiting over 2 years for a promised refund. Pirateship appreciates your business Matey!

Perminate Link for Outcry over New Mercari Shipping Fees   Outcry over New Mercari Shipping Fees

by: ByeByeEbay This user has validated their user name.

Sat Jan 29 11:17:40 2022

Mercari is just using shipping as a way to increase their profits.  All of the sites that offer sellers shipping through them, use it as a revenue stream.  it is just a question of how much they want to gouge their customers.  Few items I want are even sold on that site.  What many don't realize is Mercari and others are the shipper of record, so when you file a claim it is really Mercari that is filing. So you have to depend on Mercari to pay you when they get paid.  



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