https://www.ecommercebytes.com/tag/reviews-abuse/ Ecommerce Industry News Thu, 14 Sep 2023 19:34:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.ecommercebytes.com/wp-content/uploads/2017/06/EB_site_icon-150x150.gif https://www.ecommercebytes.com/tag/reviews-abuse/ 32 32 https://www.ecommercebytes.com/2023/09/14/ftc-can-nail-sellers-for-not-issuing-shipping-delay-notices-and-over-refund-practices/ https://www.ecommercebytes.com/2023/09/14/ftc-can-nail-sellers-for-not-issuing-shipping-delay-notices-and-over-refund-practices/#comments Thu, 14 Sep 2023 19:34:03 +0000 https://www.ecommercebytes.com/?p=229833 An online seller settled with the FTC over its product review practices – and also because it allegedly failed to issue shipping delay notices when it could not fulfill consumers’ orders in a timely manner. Hey Dude, Inc. will pay Read more]]> https://www.ecommercebytes.com/2023/09/14/ftc-can-nail-sellers-for-not-issuing-shipping-delay-notices-and-over-refund-practices/feed/ 1 https://www.ecommercebytes.com/2023/02/18/ftc-targets-amazon-seller-for-review-hijacking/ https://www.ecommercebytes.com/2023/02/18/ftc-targets-amazon-seller-for-review-hijacking/#comments Sun, 19 Feb 2023 02:57:24 +0000 https://www.ecommercebytes.com/?p=228892 An Amazon seller was accused of “review hijacking” and will pay the government $600,000 in fines, according to the Federal Trade Commission (FTC). But the seller wasn’t hijacking another seller’s reviews – it was allegedly hijacking reviews left by its Read more]]> https://www.ecommercebytes.com/2023/02/18/ftc-targets-amazon-seller-for-review-hijacking/feed/ 1 https://www.ecommercebytes.com/2021/11/06/ecommercebytes-soundoff-letters-to-the-editor-november-7-2021/ https://www.ecommercebytes.com/2021/11/06/ecommercebytes-soundoff-letters-to-the-editor-november-7-2021/#comments Sat, 06 Nov 2021 19:03:00 +0000 https://www.ecommercebytes.com/?p=226612 In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina,eBay has really messed over postcard sellers Read more]]> https://www.ecommercebytes.com/2021/11/06/ecommercebytes-soundoff-letters-to-the-editor-november-7-2021/feed/ 1 https://www.ecommercebytes.com/2021/09/30/the-latest-on-amazon-crackdowns-on-counterfeits-and-paid-reviews/ Thu, 30 Sep 2021 19:14:58 +0000 https://www.ecommercebytes.com/?p=226390 Amazon reached a settlement with two defendants in a lawsuit it had filed in November against two social media influencers and numerous sellers, announcing today that the scheme had promoted counterfeit luxury brand products on Instagram, TikTok, and Facebook by Read more]]>