eBay posted an announcement on Wednesday to inform sellers that it was aware of recent shipping delays. The hosts of the eBay for Business podcast had raised the issue back on April 2nd, as we reported last week. Yesterday, eBay Read more
During last week’s eBay for Business podcast, a seller asked why most of the time, packages sent via eBay International Standard Delivery went to eBay’s processing center before being forwarded to the customer, but sometimes eBay directed the seller to Read more
eBay said it would offer protection to sellers whose packages get delayed by the severe winter storm hitting much of the country this week. The announcement came Wednesday afternoon as the National Weather Service was forecasting a “significant and disruptive Read more
eBay promised protection to sellers affected by the hurricane that hit landfall in Louisiana on Sunday. “Hurricane Ida is disrupting transportation lines across parts of the US Southeast region,” eBay said, and noted it was closely monitoring the situation. eBay Read more
eBay CEO Jamie Iannone gave a keynote address at the eBay Open seller conference today. “Our team has been listening carefully to our seller community about what needs to change and working hard to make improvements,” he told over 1200 Read more
eBay announced Tuesday it would extend seller protections to those impacted by this week’s storm in the Northeast. eBay advised sellers to communicate with buyers and extend handling time on listings if they expected delays. eBay further advised sellers how Read more
eBay warned US sellers that shipments to Canada are experiencing extended delays due to unprecedented volume for Canada Post and for carriers shipping to Canada. “The increased number of shipments combined with the recent restrictions and modified processes to protect Read more
eBay issued an advisory to sellers on Thursday about UK postal delivery delays and said it would update protections offered to sellers as a result. “In response to limited Royal Mail deliveries to some areas, we’ve extended our buyer-facing delivery Read more
Pandemic lockdown, shipping delays, looming Brexit, and pending postage rate hikes – online sellers in the UK are facing enormous challenges in the runup to the Christmas holiday and into 2021. eBay promised some protections to account for one of Read more
eBay launched a new policy in Australia on October 1, 2020. The marketplace will automatically refund buyers for items valued up to $15 in case of Item Not Received claims and will absorb the cost of the refund under the Read more
