After a quarter of a century working for eBay, Brian Burke is departing the company on March 1, 2024. During his time at eBay, he worked on community engagement and seller standards, worked on Seller Updates, and was often the face of eBay’s feedback policies.
Burke joined eBay in June of 1999 and helped plan the first eBay Live conference in 2002, according to his LinkedIn profile. At one point, his title was Seller Evangelist.
In an interview published by eBay’s now defunct Chatter newsletter, Burke discussed Feedback 2.0 that eBay was getting ready to roll out in 2007. (At that time, John Donahoe was head of eBay Marketplaces and would take over from Meg Whitman as CEO in 2008.)
Burke noted in the January 23, 2007, interview that eBay had not made very many changes to feedback since its introduction 11 years earlier. The Feedback 2.0 eBay was getting ready to roll out in 2007 included the introduction of Detailed Seller Ratings (DSRs). Burke said eBay’s research showed buyers wanted more detailed information about sellers, and he said DSRs were also away to differentiate eBay’s best sellers.
As we recently reported, eBay now appears to be working to make its legacy Feedback system appear more akin to Amazon product reviews, introducing a “Verified Purchase” designation last month.
Most recently Burke co-hosted the eBay for Business podcast with another longtime employee, Jim “Griff” Griffith, and he made the announcement of his departure at the end of Tuesday’s episode (February 13, 2024).
Burke told Griffith during the interview, “It’s time for me to think about the next phase of my life and kind of focus on that after decades in Silicon Valley in almost 25 years here at eBay. It’s time for kind of the next chapter and I’m looking forward to it.”
“During his time at eBay, he worked on community engagement and seller standards, worked on Seller Updates, and was often the face of eBay’s feedback policies.”
Let’s be honest, he may have been in charge of all of those departments, but he never worked on any of them. I still have some personal correspondence with Brian, and just like everyone else he has ever dealt with, he came off as condescending, arrogant, and lied several times, intentionally. So he was the perfect eBay employee, instilling in him everything eBay wants in every employee.
Remember when he, personally, said that DSR would never be held against sellers. Or when he said Chinese sellers have to follow the same rules as everyone else.
just another POS jumping ship….dont let the door hit you on the way out…take the grifter with you, then you can say you did one good thing
Jumping ship before the 3 lawsuits get rolling .
I dont know what he “WORKED” on – but nothing came of it … lets see what LOOSER company hires him next!
Well…bye!
Did nothing to “help the seller experience”. Wrecked feedback. It became all about buyers, buyers, buyers.
Hasta la vista, baby.