eBay Ads Promo Hits a Snag

On Friday afternoon, eBay sent the following email to sellers advising them that it was trying to resolve technical issues sellers experienced when they tried to activate a promotion:

Subject: Technical issues with Promoted Listings Standard promo

Some sellers are unable to activate their promotion.

Hi (redacted),
You may have experienced some issues when trying to activate your Promoted Listings Standard offer on Apr 7.

We’re aware of this matter and our teams are working to resolve the issue as quickly as possible. You’ll be notified as soon as this issue has been resolved.

Thank you for your patience.
Your eBay team

A seller notified EcommerceBytes, and we also saw a video about it from the Auction Professor, who described it as a promotion designed to get sellers to resume advertising through Promoted Listings by offering a discount:

Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.