Amazon and LL Bean tied for the top spot on ForeSee’s list of retail customer satisfaction during the holiday shopping season, and in its report, the company extolled Amazon’s ability to satisfy customers. Interestingly Amazon has 66% of customers coming Read more
Online marketplaces tend to keep a tight lid on specific metrics about sales and traffic, but thankfully data nerds can turn to comScore to get some perspective. In a post published earlier this month, the research firm took a look Read more
What if Amazon opened up its third-party marketplace to retailers’ in-store inventory? That’s exactly what eBay is attempting to do with the help of its acquisition of Milo, and a new report from Wall Street analysts says that may be Read more
Amazon sellers who want to make sales know how important it is to get exposure by appearing on the Buy Box, but that prime real estate is reserved for Featured Merchants only. For sellers who are not Featured Merchants on Read more
Amazon is breaking the rules on conventional thinking about how you should engage shoppers on social networking sites, but it is driving far more sales from social networks than other merchants, according to Internet Retailer. The publication took a look at Read more
The U.S. Supreme Court has declined to hear a case brought by Amazon and Overstock challenging a law in New York state requiring some out-of-state Internet retailers to collect sales taxes. The case stems from a statute enacted in 2008 Read more
Amazon founder and CEO Jeff Bezos is about to reveal something that no one has seen before…. Amazon’s M.O. has always been to plug along at what it does best, keeping a low profile. Rarely Bezos will grant an interview, Read more
Counterfeit goods have long been a concern for manufacturers and distributors of valuable products and services. They have been a downside to the growth of ecommerce, as unscrupulous types try to earn an ill-gotten living through the sales of fake Read more
Competing with big name retailers like Amazon and Walmart on pricing represents a fool’s errand. Creative online sellers try to find niches that can be filled with unique items to avoid taking on the biggest companies head-on, and that’s looking Read more
Amazon is opening its second fulfillment center in New England, this one in Windsor, Connecticut. The 1 million-square-foot fulfillment center will create more than 300 full-time jobs when it opens next year. Amazon had entered into an agreement with the state Read more
