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eBay to Expand Managed Payments to Sellers in China

eBay
eBay to Expand Managed Payments to Sellers in China

eBay will expand its Managed Payments mandate to sellers in China in April, the company announced on Monday.

For context, eBay said it managed payments for over 20% of “on-platform” volume during the third quarter, with over 340,000 active sellers enrolled in the program worldwide. (eBay will likely provide an updated figure when it releases 4th quarter financials in 2 weeks.)

eBay began managing payments on its platform in the US for a select group of sellers in September 2018 (and has ramped up enrollment since then), followed by Germany, the UK, Australia and Canada. In the first quarter of this year it was slated to expand Managed Payments to France, Italy and Spain.

“The company continues to be on track to roll out managed payments globally, transitioning a majority of sellers on its marketplace into the experience in 2021,” it said in Monday’s announcement.

In a video published to YouTube on Jul 30, 2020, eBay presented a timeline of the geographic rollout of Managed Payments:

https://youtu.be/zVN4yj7NhFU

On Monday, eBay Vice President of Global Payments at eBay Alyssa Cutright said, “Taking control of the payments process on our platform is a key component of our strategy to enhance the eBay experience by breaking down barriers and removing complexities for our customers.”

“We are creating a modern managed marketplace,” she continued. “Taking control of the payments process on our platform is a key component of our strategy to enhance the eBay experience by breaking down barriers and removing complexities for our customers.

“Sellers in Greater China place a high value on a convenient and seamless selling experience on eBay’s sites across the globe, and they typically manage multiple accounts and need streamlined operations. The offering will drive significant efficiencies and benefits for our customers, including helping our buyers pay the way they want. We will transition all sellers in the coming months and have designed our processes with our sellers in mind so they can easily and quickly take advantage of this important change.”

You can find the full announcement on the eBay corporate blog.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

3 thoughts on “eBay to Expand Managed Payments to Sellers in China”

  1. ROFLMAO – I can’t wait to see how China handles its dealings with Ebay when Mangled Payments suddenly has a glitch and doesn’t pay its Chinese Sellers when the monies are due!!! Also will be interesting to see what happens when they try to hold payments from those Sellers for SNADs when the Sellers refuse returns or refuse to pay for those SNAD returns. I truly wonder if Ebay is going to have a double standard for its Chinese Sellers where they are not subject to the same rules that the rest of us are, similar to how things truly work now since a Chinese Seller is supposedly unable to issue USPS return shipping labels and when pricing to return an item is more than the item cost in the first place.

  2. There’s a data report from Marketplace Pulse that 75% of all NEW Sellers on AMZ are Chinese. If EB is going to demand that the Chinese play in the management payment pool, I think a lot of them will reconsider doing business on EB.

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