Reports came flooding in on Friday, February 15, about Etsy taking funds from some sellers’ bank accounts and charging their credit cards for hundreds, even thousands of dollars. Etsy updated sellers on a thread on its discussion boards, and a Read more
Late last week we reported on the Etsy billing debacle in which it incorrectly withdrew funds from some sellers’ bank accounts and charged some sellers’ credit cards, despite the sellers not owing fees. The problem occurred on Friday, with some Read more
Etsy posted an apology for what it called a bill payment error after some sellers reported the company took large sums of money from their credit cards and bank accounts on Friday afternoon. EcommerceBytes reported the problem on the AuctionBytes Read more
Etsy users had problems access the site this morning, as reported on Ecommerce EKG. Users also reported problems via DownDetector. Etsy kept users up to date on its Status board. After the status ws now deemed “resolved,” Etsy noticed there Read more
Etsy redesigned the orders page to give sellers more control over their workflow and highlight information needed. Unfortunately there’s also a bug impacting the orders page that hampering sellers from searching orders for tax-reporting purposes. Etsy described the changes to Read more
Etsy reassured sellers on Monday after sellers noticed on Friday that the marketplace was displaying their personal names on customer email receipts instead of their business names. Many sellers are vigilant about protecting personal information online, and some posting on Read more
This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made several days or more than Read more
Shoppers have been experiencing problems when trying to pay for items on Etsy using its Direct Checkout system since Friday, July 1st. An Etsy engineer blamed the problem on a third-party and in posts throughout the weekend said it was Read more
Etsy experienced a problem displaying listings in search results late last week but reported the problem resolved as of Sunday morning. “We are currently investigating an issue with some listings not showing up in search. We’re working quickly to resolve Read more
Etsy shoppers ran into problems trying to check out over the weekend. Beginning early Saturday morning, credit card payments through Etsy Direct Checkout were hung up and were not processed. It appears orders paid with PayPal or through the seller’s Read more
