https://www.ecommercebytes.com/tag/amazon-reviews/ Ecommerce Industry News Tue, 15 Aug 2023 17:01:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.ecommercebytes.com/wp-content/uploads/2017/06/EB_site_icon-150x150.gif https://www.ecommercebytes.com/tag/amazon-reviews/ 32 32 https://www.ecommercebytes.com/2023/08/15/will-amazon-ai-generated-review-summaries-do-justice-to-your-products/ https://www.ecommercebytes.com/2023/08/15/will-amazon-ai-generated-review-summaries-do-justice-to-your-products/#comments Tue, 15 Aug 2023 16:57:44 +0000 https://www.ecommercebytes.com/?p=229692 Amazon is now showing certain US customers snippets of product reviews when shopping certain categories on a mobile device, it announced on Monday. But is it too good to be true? Is Artificial Intelligence capable of ingesting all product reviews Read more]]> https://www.ecommercebytes.com/2023/08/15/will-amazon-ai-generated-review-summaries-do-justice-to-your-products/feed/ 1 https://www.ecommercebytes.com/2023/06/12/will-amazon-be-able-to-get-new-product-review-summaries-right/ Tue, 13 Jun 2023 02:02:07 +0000 https://www.ecommercebytes.com/?p=229429 Artificial intelligence (AI) has invaded Amazon product reviews. How can that be so, since real human customers leave the reviews? Someone spotted a new section on some product pages that provides an AI-generated summary of the item’s reviews with a Read more]]> https://www.ecommercebytes.com/2023/02/18/ftc-targets-amazon-seller-for-review-hijacking/ https://www.ecommercebytes.com/2023/02/18/ftc-targets-amazon-seller-for-review-hijacking/#comments Sun, 19 Feb 2023 02:57:24 +0000 https://www.ecommercebytes.com/?p=228892 An Amazon seller was accused of “review hijacking” and will pay the government $600,000 in fines, according to the Federal Trade Commission (FTC). But the seller wasn’t hijacking another seller’s reviews – it was allegedly hijacking reviews left by its Read more]]> https://www.ecommercebytes.com/2023/02/18/ftc-targets-amazon-seller-for-review-hijacking/feed/ 1 https://www.ecommercebytes.com/2022/03/21/amazon-uk-lets-brand-owners-talk-to-critical-buyers/ Tue, 22 Mar 2022 00:49:45 +0000 https://www.ecommercebytes.com/?p=227304 What if you could talk to buyers who leave your product a less-than-stellar review? Amazon UK announced today that brands can do just that. The announcement, titled, “Address critical reviews with the Contact Customer feature,” explains the new feature helps Read more]]> https://www.ecommercebytes.com/2021/10/13/amazon-offers-some-sellers-a-new-contact-customer-tool/ Wed, 13 Oct 2021 19:19:26 +0000 https://www.ecommercebytes.com/?p=226462 Amazon will now allow certain sellers reach out to buyers who’ve left less-than-stellar reviews, but according to many of the sellers discussing the new feature, it’s far too restrictive. The biggest limitation: only brand owners can use it. Another significant Read more]]> https://www.ecommercebytes.com/2021/07/05/report-amazon-cracks-down-on-bestsellers-from-china/ https://www.ecommercebytes.com/2021/07/05/report-amazon-cracks-down-on-bestsellers-from-china/#comments Mon, 05 Jul 2021 20:16:22 +0000 https://www.ecommercebytes.com/?p=18664 Marketplace Pulse reported today that Amazon suspended hundreds of top Chinese sellers over the past 2 months. The blog compiled a list of nearly 300 individual seller accounts that it said had offered dozens of previously best-selling items. Marketplace Pulse Read more]]> https://www.ecommercebytes.com/2021/07/05/report-amazon-cracks-down-on-bestsellers-from-china/feed/ 2 https://www.ecommercebytes.com/2021/06/12/this-scam-has-amazon-sitting-up-and-taking-notice/ Sun, 13 Jun 2021 02:26:41 +0000 https://www.ecommercebytes.com/?p=18344 Some sellers couldn’t help feeling some Schadenfreude after one of Amazon’s own products was impacted by an alleged fake-review scam. A seller shared screenshots of listings by a seller of “posture correctors” that were displaying reviews that had actually been Read more]]>