Etsy sales from all of its marketplaces were down 4% in the fourth quarter year-over-year (or down 0.7% FX-neutral). Consolidated revenue was up 12.6% year-over-year, with take rate (i.e., consolidated revenue divided by consolidated GMS) increasing to 20%. Etsy owns Read more
Poshmark is raising shipping fees that buyers pay as of February 23, 2023. Sellers on one Reddit thread seemed unsurprised and almost relieved given the rising costs of USPS shipping – “not as bad as it could be,” wrote one Read more
eBay said 79% of the casual sellers it surveyed in October reported their selling on eBay had stayed the same or increased over the prior six months due to the economy. 13% of the sellers surveyed said they engaged in Read more
Sellers should not rely on eBay’s mobile app when checking their seller performance metrics. eBay manager Brian Burke told listeners of the eBay for Business podcast that there is a difference between the metrics value shown on the mobile app Read more
Customers were more satisfied with online retailers in 2022, including online marketplaces, according to the newly released American Customer Satisfaction Index’s (ACSI®) Retail and Consumer Shipping Study. Customer satisfaction with online retailers improved 4% to an ACSI score of 80. Read more
eBay moved the discussion board for third-party developers who develop tools for eBay buyers and sellers (and for sellers who use eBay developer tools directly). The new board is “exclusively for collaborating with your fellow developers using APIs,” eBay explained Read more
An Amazon seller was accused of “review hijacking” and will pay the government $600,000 in fines, according to the Federal Trade Commission (FTC). But the seller wasn’t hijacking another seller’s reviews – it was allegedly hijacking reviews left by its Read more
Amazon sellers are paying half of what they receive to Amazon in fees, according to a report from Marketplace Pulse, which it says is up from 40% five years ago. The report said sellers have paid the same transaction fee Read more
Amazon notified vendors in Europe that it was going to begin sourcing brands directly from brand owners, leaving vendors (distributors) in a pickle. Unlike third-party sellers, vendors sell to Amazon directly at wholesale prices, and Amazon resells the items and Read more
Fake postage stamps have been a problem for years, with reports of them showing up on sites like eBay. And there have been allegations of sellers altering postage labels, such as a pair of Amazon merchants charged with altering Flat Read more
