https://www.ecommercebytes.com/tag/ebay-glitch/ Ecommerce Industry News Wed, 01 May 2024 19:36:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.ecommercebytes.com/wp-content/uploads/2017/06/EB_site_icon-150x150.gif https://www.ecommercebytes.com/tag/ebay-glitch/ 32 32 https://www.ecommercebytes.com/2024/05/01/ebay-hides-sellers-other-listings-in-mobile-app/ https://www.ecommercebytes.com/2024/05/01/ebay-hides-sellers-other-listings-in-mobile-app/#respond Wed, 01 May 2024 19:36:34 +0000 https://www.ecommercebytes.com/?p=230742 When shoppers on eBay’s mobile app look at a seller’s listing, they can scroll down and see a link to the seller’s “other listings.” Starting as early as Tuesday, sellers found that the counter displayed zero, misleading buyers into thinking Read more]]> https://www.ecommercebytes.com/2024/05/01/ebay-hides-sellers-other-listings-in-mobile-app/feed/ 0 https://www.ecommercebytes.com/2024/04/20/ebay-told-sellers-to-ship-to-wrong-addresses-for-nearly-2-weeks/ https://www.ecommercebytes.com/2024/04/20/ebay-told-sellers-to-ship-to-wrong-addresses-for-nearly-2-weeks/#comments Sat, 20 Apr 2024 15:44:07 +0000 https://www.ecommercebytes.com/?p=230700 eBay notified sellers it had provided them with wrong addresses to send their orders. Incredibly, it had done so for nearly 2 weeks, going back to April 7th – and it was unable to tell sellers which orders they had Read more]]> https://www.ecommercebytes.com/2024/04/20/ebay-told-sellers-to-ship-to-wrong-addresses-for-nearly-2-weeks/feed/ 3 https://www.ecommercebytes.com/2024/04/07/ebay-overcharges-sellers-again-for-fedex-shipping-adjustments/ Sun, 07 Apr 2024 15:05:53 +0000 https://www.ecommercebytes.com/?p=230610 eBay blamed a “FedEx invoicing issue” for overbilling sellers for packages sent using labels purchased through the eBay shipping label program in March, and it happened again this month. eBay’s program showed the correct amount when sellers purchased FedEx labels, Read more]]> https://www.ecommercebytes.com/2023/10/30/ebay-acknowledges-days-long-shipping-issues-on-monday/ https://www.ecommercebytes.com/2023/10/30/ebay-acknowledges-days-long-shipping-issues-on-monday/#comments Tue, 31 Oct 2023 02:11:25 +0000 https://www.ecommercebytes.com/?p=230044 eBay sellers have been reporting problems printing shipping labels for several days. In one thread, an eBay moderator acknowledged the issue on Monday, writing early in the morning: “I just checked to see if there is a ticket open for Read more]]> https://www.ecommercebytes.com/2023/10/30/ebay-acknowledges-days-long-shipping-issues-on-monday/feed/ 3 https://www.ecommercebytes.com/2023/10/29/ebay-confirms-disappeared-sell-similar-feature-was-caused-by-a-glitch/ https://www.ecommercebytes.com/2023/10/29/ebay-confirms-disappeared-sell-similar-feature-was-caused-by-a-glitch/#comments Mon, 30 Oct 2023 00:47:43 +0000 https://www.ecommercebytes.com/?p=230041 eBay confirmed on Friday that the disappearance of the Sell Similar feature, which we reported on Wednesday, was due to a glitch. An eBay moderator replied on a thread about the issue and said eBay was working on a fix: Read more]]> https://www.ecommercebytes.com/2023/10/29/ebay-confirms-disappeared-sell-similar-feature-was-caused-by-a-glitch/feed/ 1 https://www.ecommercebytes.com/2023/08/22/ebay-overcharges-buyers-in-australia-due-to-a-glitch/ Wed, 23 Aug 2023 00:09:47 +0000 https://www.ecommercebytes.com/?p=229721 eBay began overcharging buyers in Australia when it incorrectly charged domestic buyers GST (Goods and Services Tax) on their purchases, and it had a negative impact not only on buyers, but on sellers as well. eBay acknowledged the problem, but Read more]]> https://www.ecommercebytes.com/2023/07/28/ebay-confirms-intermittent-bug-with-search-in-store/ https://www.ecommercebytes.com/2023/07/28/ebay-confirms-intermittent-bug-with-search-in-store/#comments Fri, 28 Jul 2023 18:44:53 +0000 https://www.ecommercebytes.com/?p=229608 Sellers who pay extra for an eBay Store to show off their listings have been battling an intermittent bug impacting search. An eBay moderator confirmed a ticket had been opened (ALERT14841). A seller reported the bug in a thread on Read more]]> https://www.ecommercebytes.com/2023/07/28/ebay-confirms-intermittent-bug-with-search-in-store/feed/ 5 https://www.ecommercebytes.com/2023/07/06/new-ebay-glitch-hinders-sellers-from-listing/ https://www.ecommercebytes.com/2023/07/06/new-ebay-glitch-hinders-sellers-from-listing/#comments Thu, 06 Jul 2023 23:20:00 +0000 https://www.ecommercebytes.com/?p=229534 eBay confirmed reports of a glitch that prevented sellers from accessing drafts on the selling page, which is hindering their ability to complete the listing process. In a thread titled, “Drafts Page not loading / showing error” posted on Wednesday Read more]]> https://www.ecommercebytes.com/2023/07/06/new-ebay-glitch-hinders-sellers-from-listing/feed/ 2 https://www.ecommercebytes.com/2023/06/13/tuesday-update-on-ebay-shipping-labels-glitch/ https://www.ecommercebytes.com/2023/06/13/tuesday-update-on-ebay-shipping-labels-glitch/#comments Tue, 13 Jun 2023 14:05:53 +0000 https://www.ecommercebytes.com/?p=229433 An eBay moderator provided a response to sellers on Tuesday morning related to a shipping labels glitch. Reports came in on Monday from sellers who purchased shipping labels but were unable to download them, rendering them useless. A seller who Read more]]> https://www.ecommercebytes.com/2023/06/13/tuesday-update-on-ebay-shipping-labels-glitch/feed/ 1 https://www.ecommercebytes.com/2023/05/31/ebay-vows-to-protect-sellers-impacted-by-its-holiday-weekend-glitch/ https://www.ecommercebytes.com/2023/05/31/ebay-vows-to-protect-sellers-impacted-by-its-holiday-weekend-glitch/#comments Wed, 31 May 2023 13:56:05 +0000 https://www.ecommercebytes.com/?p=229386 eBay changed the quantity of sellers’ listings that had international shipping options when it made an update on May 26, it acknowledged on Tuesday. We wrote about the issue on Saturday on the AuctionBytes Blog, explaining that some shoppers purchased Read more]]> https://www.ecommercebytes.com/2023/05/31/ebay-vows-to-protect-sellers-impacted-by-its-holiday-weekend-glitch/feed/ 2