When shoppers on eBay’s mobile app look at a seller’s listing, they can scroll down and see a link to the seller’s “other listings.” Starting as early as Tuesday, sellers found that the counter displayed zero, misleading buyers into thinking Read more
eBay notified sellers it had provided them with wrong addresses to send their orders. Incredibly, it had done so for nearly 2 weeks, going back to April 7th – and it was unable to tell sellers which orders they had Read more
eBay blamed a “FedEx invoicing issue” for overbilling sellers for packages sent using labels purchased through the eBay shipping label program in March, and it happened again this month. eBay’s program showed the correct amount when sellers purchased FedEx labels, Read more
eBay sellers have been reporting problems printing shipping labels for several days. In one thread, an eBay moderator acknowledged the issue on Monday, writing early in the morning: “I just checked to see if there is a ticket open for Read more
eBay confirmed on Friday that the disappearance of the Sell Similar feature, which we reported on Wednesday, was due to a glitch. An eBay moderator replied on a thread about the issue and said eBay was working on a fix: Read more
eBay began overcharging buyers in Australia when it incorrectly charged domestic buyers GST (Goods and Services Tax) on their purchases, and it had a negative impact not only on buyers, but on sellers as well. eBay acknowledged the problem, but Read more
Sellers who pay extra for an eBay Store to show off their listings have been battling an intermittent bug impacting search. An eBay moderator confirmed a ticket had been opened (ALERT14841). A seller reported the bug in a thread on Read more
eBay confirmed reports of a glitch that prevented sellers from accessing drafts on the selling page, which is hindering their ability to complete the listing process. In a thread titled, “Drafts Page not loading / showing error” posted on Wednesday Read more
An eBay moderator provided a response to sellers on Tuesday morning related to a shipping labels glitch. Reports came in on Monday from sellers who purchased shipping labels but were unable to download them, rendering them useless. A seller who Read more
eBay changed the quantity of sellers’ listings that had international shipping options when it made an update on May 26, it acknowledged on Tuesday. We wrote about the issue on Saturday on the AuctionBytes Blog, explaining that some shoppers purchased Read more
