https://www.ecommercebytes.com/tag/product-reviews/ Ecommerce Industry News Wed, 11 Oct 2023 13:34:09 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.ecommercebytes.com/wp-content/uploads/2017/06/EB_site_icon-150x150.gif https://www.ecommercebytes.com/tag/product-reviews/ 32 32 https://www.ecommercebytes.com/2023/10/11/shoppers-rely-heavily-on-product-reviews-but-rarely-leave-them/ Wed, 11 Oct 2023 13:30:33 +0000 https://www.ecommercebytes.com/?p=229951 Reviews are the biggest factor influencing purchasing decisions, surpassing price, content, and fulfillment, according to a survey of 50,000 shoppers – yet on average, shoppers review only 0.2% of the products they purchase. That’s data from Stackline, which provides services Read more]]> https://www.ecommercebytes.com/2023/06/12/will-amazon-be-able-to-get-new-product-review-summaries-right/ Tue, 13 Jun 2023 02:02:07 +0000 https://www.ecommercebytes.com/?p=229429 Artificial intelligence (AI) has invaded Amazon product reviews. How can that be so, since real human customers leave the reviews? Someone spotted a new section on some product pages that provides an AI-generated summary of the item’s reviews with a Read more]]> https://www.ecommercebytes.com/2022/08/31/etsy-buyers-can-now-post-video-reviews-of-their-purchases/ https://www.ecommercebytes.com/2022/08/31/etsy-buyers-can-now-post-video-reviews-of-their-purchases/#comments Thu, 01 Sep 2022 00:43:16 +0000 https://www.ecommercebytes.com/?p=228059 Etsy provided more information about a feature it began testing in June and that rolled out sitewide earlier this month: video reviews posted by buyers. When it announced the feature, Etsy said it could help give shoppers more confidence when Read more]]> https://www.ecommercebytes.com/2022/08/31/etsy-buyers-can-now-post-video-reviews-of-their-purchases/feed/ 2 https://www.ecommercebytes.com/2020/01/08/ebay-and-facebook-agree-to-better-combat-fake-reviews/ Wed, 08 Jan 2020 14:57:12 +0000 https://www.ecommercebytes.com/?p=15199 eBay and Facebook agreed to better combat fake reviews, according to UK regulator Competition & Markets Authority (CMA), which said the companies have already taken some action. In a post on Twitter on Wednesday, the agency wrote, “Facebook and eBay Read more]]> https://www.ecommercebytes.com/2019/06/21/uk-tells-ebay-and-facebook-to-crackdown-on-sale-of-fake-reviews/ Fri, 21 Jun 2019 14:49:44 +0000 http://www.ecommercebytes.com/?p=14023 A UK regulator said it found evidence of a “thriving marketplace for fake and misleading online reviews” and said it wants Facebook and eBay to conduct an urgent review of their sites to prevent fake and misleading online reviews from Read more]]> https://www.ecommercebytes.com/2019/02/26/government-cracks-down-on-fake-amazon-reviews/ https://www.ecommercebytes.com/2019/02/26/government-cracks-down-on-fake-amazon-reviews/#comments Wed, 27 Feb 2019 04:02:29 +0000 http://www.ecommercebytes.com/?p=13191 The US Federal Trade Commission (FTC) accused an online seller of paying for fake reviews on Amazon.com. The FTC said it was the first case in which it challenged a marketer’s use of fake paid reviews on an independent retail Read more]]> https://www.ecommercebytes.com/2019/02/26/government-cracks-down-on-fake-amazon-reviews/feed/ 1 https://www.ecommercebytes.com/2018/03/10/second-generation-entrepreneur-takes-pillow-business-online/ Sat, 10 Mar 2018 19:56:59 +0000 http://www.ecommercebytes.com/?p=9195 Amanda Horner took over the family business in 2014 and has grown sales by exploiting online channels. But this is no ordinary business. Her father, Dr. Cannon, invented a pillow to give his dermatology patients relief from a condition called Read more]]> https://www.ecommercebytes.com/2018/01/13/amazon-turns-video-format-product-reviews/ https://www.ecommercebytes.com/2018/01/13/amazon-turns-video-format-product-reviews/#comments Sat, 13 Jan 2018 19:26:05 +0000 http://www.ecommercebytes.com/?p=8436 Amazon may have a workaround as Product Reviews are increasingly being gamed by merchants looking to boost their exposure and harm their competitors. (See this post on the EcommerceBytes Blog to see how bad it’s getting.) The solution? Actively promote Read more]]> https://www.ecommercebytes.com/2018/01/13/amazon-turns-video-format-product-reviews/feed/ 1 https://www.ecommercebytes.com/2016/10/04/no-paying-amazon-product-reviews/ Tue, 04 Oct 2016 23:47:25 +0000 http://www.ecommercebytes.com/?p=1346 Read more]]> https://www.ecommercebytes.com/2016/09/26/compensated-amazon-reviewers-cant-help-bias/ Tue, 27 Sep 2016 00:14:02 +0000 http://www.ecommercebytes.com/?p=1375 Read more]]>