There are signs that shipping carriers are struggling to keep up with the spike in orders from online shoppers, which could spell bad news, particularly for marketplace sellers such as those on eBay and Amazon who earn defects if customers Read more
eBay told sellers in Ireland and the UK that it would protect their accounts from any negative consequences of delayed mail resulting from a postal strike in Ireland. But it may be unlikely to do the same when packages are Read more
Online sellers who rely on the USPS to get their orders into the hands of customers may be concerned about a new report from the US Postal Service Office of Inspector General over delivery delays. Yet at the same time, Read more
Shoppers who belong to the Amazon Prime shipping program are seeing delays in expected delivery of their packages. It’s not clear whether it’s a software glitch that is displaying incorrect dates, or whether the company is actually unable to fulfill Read more
Last-minute online shopping lost some luster at the end of the 2013 holiday shopping season thanks to late deliveries caused by bad weather and high package volumes. This year, shipping carriers UPS and FedEx said they would consider declining last-minute Read more
If you bought an item from a seller based in China, expect to wait at least a week longer than you expected. And if the item you purchased was cologne, toner or a cigarette lighter, you might never receive the Read more
Despite a holiday shopping season that was six days shorter than the 2012 edition, US consumers still spent $42.8 billion from their desktop PCs between Thanksgiving and December 22 according to comScore. But quite a few shoppers who waited until the Read more
eBay promised sellers it would protect them from negative feedback left by shoppers who did not receive their orders before Christmas due to delays caused by shipping carriers. However, while UPS made headlines for delivery delays Christmas week, the problems Read more
Some online shoppers failed to receive their orders in time for Christmas, with UPS issuing a warning on Christmas Eve that the volume of air packages in its system exceeded the capacity of its network, “as demand was much greater Read more
