Uber launched a service to make it easier for buyers to return unwanted items ordered online. The move comes 9 months after DoorDash launched a similar service called Package Pickup.
Uber said its new “Return a Package” feature lets customers order a courier to pick up their prepaid and sealed packages – up to five at a time – and drop them off at a local post office, UPS, or FedEx.
Customers can track their packages in real-time in the Uber app, and the courier will send a visual confirmation or photo of the receipt when the drop-off is completed.
Uber is charging a $5 flat fee, or $3 for Uber One members. Packages sent using Uber Connect have specific monetary value limits and weight limits per vehicle type, and additional item restrictions may apply.
Return a Package is available starting today in the Uber and Uber Eats apps for customers in 4,950+ cities throughout the US, including in the following major metro areas:
Atlanta, Austin, Baltimore-Maryland, Boston, Charleston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Connecticut, Dallas, Denver, Detroit, Fort Myers-Naples, Hampton Roads, Honolulu, Houston, Inland Empire, Indianapolis, Jacksonville, Kansas City, Las Vegas, Lehigh Valley, Los Angeles, Miami, Milwaukee, Minneapolis – St. Paul, Nashville, New Jersey, New Orleans, NYC Suburbs, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Raleigh-Durham, Richmond, Sacramento, St. Louis, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, Tampa Bay, Tucson, upstate NY, and Washington D.C.
See the Uber press release for more details.
so, why dont they offer this service for prepaid OUTBOUND packages?
Middle class squalor at its finest !!! {groan}