Online sellers are still trying to cope with the fallout from a serious PayPal glitch that occurred on Wednesday, but eBay vowed to protect sellers from any negative consequences.
eBay and Etsy sellers were among those impacted. As eBay explained, “On September 7, 2016, PayPal experienced an issue which made it appear that some buyers who paid for an item hadn’t paid. The issue was identified and has been addressed by PayPal.”
Users reported the problem on Ecommerce EKG and elsewhere.
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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
