If you’re suddenly not receiving any emails this morning, it may be due to a problem with a spam filter service that is causing emails to bounce. For online sellers, that’s a huge problem! I was blissfully unaware of a Read more
eBay has a new Chief Marketing Officer after the departure of Suzy Deering, one who will also oversee Seller Community and eBay Canada. eBay promoted an executive into a newly combined role that may signal a new era of communication Read more
Amazon is expanding a program that motivates sellers to list products that are new to its FBA fulfillment program to increase selection on its marketplace. It formalized the program in late 2019 with the name FBA New Selection, offering limited Read more
Bonanza said it has improved its customer support over the past year and ended 2020 by achieving its goal of improving response time to customer inquiries. It also launched an automated system to suggest solutions to customers contacting it with Read more
eBay CEO Jamie Iannone recently met European Commissioner for Justice Didier Reynders and discussed consumer safety on online marketplaces; eBay’s response to challenges around COVID; the circular economy; and eBay’s leading role in enabling SMEs to develop their online business, Read more
eBay’s former Vice President of Seller & Marketplace Operations landed a position at high-end luxury retail chain Neiman Marcus Group. Bob Kupbens will join Neiman Marcus in February as Executive Vice President, Chief Product and Technology Officer. He will report Read more
Amazon posted an announcement on Tuesday, “Important: Drop Shipping Policy update.” Sellers said the post made Amazon’s policy clearer, though there was a debate about whether there was actually anything new in the announcement. As ecommerce platform Shopify explains in Read more
eBay announced Wednesday it is lowering Final Value fees for certain products in the Business & Industrial category for those sellers enrolled in Managed Payments. eBay announced in part: Starting January 27, 2021, we’re lowering final value fees for sellers Read more
Walmart, which is working to leverage its brick-and-mortar stores to fulfill online orders, announced on Wednesday it is scaling the number of stores that also serve as “local fulfillment centers.” “A local fulfillment center (LFC) is a compact, modular warehouse Read more
Amazon snubbed Boston when seeking a home for its second US headquarters, but that doesn’t mean the city isn’t important to the retail/tech giant. Amazon is expanding its Boston Tech Hub with plans to create over 3,000 new corporate and Read more
