Etsy is going too far in its free-shipping push, say some sellers on the Etsy forums, such as those discussing a new issue in a thread titled, “Etsy promoting Free Shipping on my customer’s receipts? ARE YOU NUTS?” Sellers are Read more
High-end antiques and vintage shopping site Ruby Lane is instituting a new fee that buyers will have to pay above and beyond the product price, sales tax, and shipping cost. One seller called the new buyer service fee of 2.95% Read more
The Washington Post is surveying shoppers about their experiences with fakes on Amazon (whose CEO Jeff Bezos owns the newspaper). A Post piece, titled, “How Amazon’s quest for more, cheaper products has resulted in a flea market of fakes,” cites Read more
Google has some advice for sellers during the holiday season: capture the attention of shoppers through product images – not just your own, but your customers’ images as well. Google Director Raphael Leiteritz highlighted a new feature: user-generated images in Read more
