eBay reminded sellers on Wednesday that its new updates to its seller performance standards announced in March as part of the Spring Seller Release will now be reflected in the August 20 seller evaluation. “Aimed at delivering more satisfied buyers Read more
eBay sellers are concerned that buyers will be able to claim late deliveries as “Item Not as Described” claims, which count as defects against their performance standings starting next month. A seller stumbled across the fact in a weekly chat session hosted Read more
As usual, there was no shortage of seller questions in eBay’s latest webinar, “Getting the Most out of your New Seller Dashboard.” Hosted by Mary Windishar, and featuring eBay Director of Global Trust Brian Burke and eBay Senior Manager, Standards Read more
eBay is now providing sellers with a preview of a new dashboard to let them see how eBay is assessing their performance under new guidelines that go into effect in August. The new standards have the potential to change sellers’ Read more
eBay sellers can expect some major changes to seller performance standards in this year’s Spring Seller Update from eBay. eBay will replace the four individual Detailed Seller Ratings (DSRs) as the main way eBay evaluates seller performance with a new Read more
eBay promised sellers it would protect them from negative feedback left by shoppers who did not receive their orders before Christmas due to delays caused by shipping carriers. However, while UPS made headlines for delivery delays Christmas week, the problems Read more
Some eBay sellers who reported they received an email stating they were in a “grace period” were left with questions about the notice, since the emails failed to identify exactly why their Top Rated Seller status was in jeopardy. The Read more
