Etsy is experiencing a bug that is presumably impacting a small number of sellers, but because of major policy changes – compounded by the way it’s communicating with sellers in a thread about the glitch – a number of sellers Read more
Sellers identified a bug on Etsy’s mobile app that prevents shop owners from uploading photos via Shop Update. An error displays with a message that the picture is too small. It’s interesting to note how many sellers rely on the Read more
Etsy sellers were in panic mode on Thursday after reports surfaced that Etsy had shut down shops. A reader reported, “Etsy is shutting down shops that have been open for 10 years. Looks like a major bug, but even the Read more
Etsy provided an update about the meltdown of its payment-processing card reader, much to the relief of sellers who had been anxiously wondering if a week’s worth of in-person transactions could ever be recovered. Etsy spokesperson Nikki Summer pointed EcommerceBytes Read more
Etsy confirmed it is investigating reports of a problem with its card reader that allows sellers to process in-person credit card payments. Some sellers discovered last week that Etsy failed to show transactions they had processed through the readers. Etsy Read more
In what appears to be a glitch, some Etsy sellers have reported that they have found themselves logged in to someone else’s account. Three reports came in on February 24th via posts on the Etsy boards, one on March 10th, Read more
Etsy acknowledged some technical issues that began on Thursday that impacted its browse function, and it experienced a brief site outage on Monday morning. A spokesperson told EcommerceBytes the two events were unrelated. Users said they noticed that beginning on Read more
Etsy said a spam message posted to its Announcement Board was the result of human error, not a hacking incident. The message had aroused fears from users of a possible hack, since only Etsy employees are announced to post messages Read more
Etsy has acknowledged a problem users are having with its search engine, a problem we described a week ago in this EcommerceBytes Blog post. After entering a search term on Etsy, users find that one shop dominates the search results. One Read more
