This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made several days or more than Read more
Etsy sellers continue to struggle with certain types of transactions thanks to the widely-publicized payments processing problems that began on July 1st. No refunds and no cancellations were going through, one EcommerceBytes reader explained this week. “Refunds are getting bounced Read more
Over a week after Etsy buyers began seeing their orders hung up due to a major problem with Etsy’s payment processing system, the company announced that most of the issues were cleared up. In addition, Etsy expects to see no problems with Read more
Etsy sellers are still dealing with a major payments issue that began on Friday, and nearly a week later Etsy said Worldpay was the cause of the problem. While Worldpay apologized to buyers and sellers through an Etsy message, it downplayed Read more
Shoppers have been experiencing problems when trying to pay for items on Etsy using its Direct Checkout system since Friday, July 1st. An Etsy engineer blamed the problem on a third-party and in posts throughout the weekend said it was Read more
Etsy expanded its Direct Checkout system to more European countries. Meanwhile, some sellers outside the US have only 2 weeks to opt out of Direct Checkout with integrated PayPal if they wish to use their own PayPal account independently. Direct Read more
Etsy is experiencing a bug that is presumably impacting a small number of sellers, but because of major policy changes – compounded by the way it’s communicating with sellers in a thread about the glitch – a number of sellers Read more
Etsy issued two important reminders to sellers this week. One message deals with how it will disburse payments to sellers during the holidays (expect delays), the other is a reminder about a new policy involving PayPal and Etsy’s payment processing Read more
Etsy is making its own checkout system mandatory for all new shops, whether they’re opened by new sellers or by existing sellers wishing to expand or diversify. That means sellers who want to use their own PayPal account in new Read more
Etsy’s Senior Manager of Payment Operations responded to concerns over the company’s decision to add PayPal to its Direct Checkout payment option. Sellers now have no way to exclude PayPal if they want the benefits that Direct Checkout affords them. However, there’s Read more
