By: andrewjtitcombe

andrewjtitcombe — Mon, 27 Feb 2023 10:26:16 +0000

This has been a long drawn out nightmare for us as UK sellers. A number of international buyers have run out of patience and been given refunds. We sell cheaper end items so have never needed tracking so have had to accept the loss. Those items we did track when checked were always marked as still at the PO where we sent them from. Customers claimed there was no movement so item must have been stolen or lost. Information from Royal Mail was confusing at the best. On top of this the EU customs office was rejecteing the eBay IOSS VAT number so parcels were being sent back or buyers were being asked for sales tax AGAIN. Now that aspect is sorted we have a series of strikes likely – December 2022 had 6 full day strikes including two days before Christmas so there will no Royal Mail service by Christmas 2023. Like many other sellers we have transferred an amount of business away from Royal Mail so these hassles have impacted the guys who run the local independent Post Offices. I feel sorry for those guys – at least I have alternative couriers even if if more expensive at times

Comments on: UK Resumes International Service, but Tracking and Delivery Speed Are Impacted

By: andrewjtitcombe