eBay Sellers Desperate after GoDaddy Bookkeeping Ends Support

by: Tenoem

How is it legal for Godaddy to sell me a year of this service, and then cut it off 3 months later with no offer of a refund.   I guess unregulated US capitalism is what makes that possible.   I also will have to talk to my lawyer, though with the USA's pro US corporation anti US Consumer laws, it totally wouldn't surprise me if a US corporation could do this.

The solution for that garbage overpriced quickbooks isn't worth it, you have to pay extra ontop of the outrageous fees for a plugin that works with ebay, and I highly doubt it works nearly as well.

Well, time to move 50+ domains from Godaddy to Enom.   I refuse to do business with a company that sells me a year of service and then cuts it off 9 months early.  

by: I Must be Crazy

I am troubled by this. GoDaddy has been an absolute godsend when it comes to keeping my books straight. In a world where eBay's numbers never add up, GoDaddy has been a reliable way to keep track of things. It is simple to use, updates regularly, and almost never has any technical issues.

I have used Quickbooks, which is why I chose GoDaddy before it was GoDaddy Bookkeeping. I think it was called Outright or something like that. Quickbooks is accounting software that requires that you understand accounting to set it up properly. It is more time consuming. I cannot speak to the integration with eBay. But knowing eBay, I can't imagine that it will be a seamless as what I am used to.

I understand accounting. I have never been a fan of Quickbooks.

This is really bad news. It will take an extraordinary amount of time for me to get ready for this change.

by: Old School Seller

That’s what happens when you place all of your trust in a product you cannot hold in your hands i.e. apps, the “cloud” etc. These ephemeral things can go “poof” at any time, can be hacked at any time, and you are also at the mercy of their failure.  IMO nothing beats using an old-fashioned calculator, paper, pencils, a Dome bookkeeping ledger, a filing cabinet, your brain, and of course your hard drive to safekeep your spreadsheets until you are ready to save them permanently in hard copy.

by: The End

Sounds like China took over.

by: DTSM

Yes, Quickbooks can handle multiple stores. You would treat each store as a different company. There may be better ways to do this so maybe some other users have a better idea.  

by: COVID-19

SugarDaddy > GoDaddy

by: Wind Works

No doubt ebay was treating GoDaddy the way it treats its sellers!  Go Daddy decided they didn't need to be ''jerked around'' either.

by: Gumball

Obviously they got bought up by Quickbooks, who will charge double or more for the same service, and who may not have the software to intregate your sales from Ebay or elsewhere.  

by: cfrphoto

I am waiting to find out if the eBay Connector, now free to QuickBooks Online subscribers, supports s separate eBay connector for each eBay store. Because eBay and PayPal payments end up in the same bank account, one QBO "company" is sufficient. I will consider the connector a success if it manages three eBay connectors and captures gross sales in addition to eBay payments and withdrawal transactions to and from the checking account.

Gross sales for the year should match amounts reported in the eBay 1099-K. So far, eBay has made it very difficult to capture gross sales from payments or sales reports. Because one store is entirely for consignments, sales transactions will be handled differently in QuickBooks. Once the checking account is reconciled, gross sales can be compared with eBay sales captured by SixBit. If gross income is available, missing eBay fees can be calculated. If the connector does not include gross sales, I will consider it to be a failure and move on to plan B which would require moving data into QBO using Transact SQL and an ODBC connection to QuickBooks.

While the process of downloading eBay transaction reports and importing them into a database is painful, it is possible to calculate gross sales and match the amounts in the eBay 1099-K. Reconciling Managed Payments with the 2020 1099-K was successful. Unfortunately, the 2021 MP transaction downloads contained some sales and fee amounts in Euros and UK Pounds. The amount of time needed to identify and convert amounts to dollars far exceeded whatever benefit eBay gained by not doing the conversions before the download.

It is too soon to write a review of the OneSaas, now Intuit, eBay connector the Intuit PayPal connector appears to work correctly. I hope that eBay will start thinking more clearly about the accounting needs of legitimate sellers instead of doing whatever it is they think they are doing now.

by: Fried Chicken Addiction

Why bother with bookkeeping? Just sign up with a fake I.D and other fake info or a dead relative. That way you never have to worry about paying taxes, it's all gonna go over to the corrupt Ukraine regime anyway so screw it. Zelensky had months to evacuate his people, he armed them instead and the Russians slaughtered them. Never arm your citizens for war, they'll just be considered soldiers and get slaughtered...but I digress.
When Ebay suspends you just buy another fake I.D. on the dark web, works every time. What are you foolin' around on that hamster wheel for you suckers?

by: MichaelP

I just received this same notice about GoDaddy Bookkeeping Tuesday morning, the 24th of May. The 30 days they speak of is really only 3 weeks and 4 days (May 24th to June 18th), which is 25 days. This is unprofessional "bush leagues" behavior. They could have given us more time.

The first sign that anything was wrong was my local bank stopped syncing data about 4 months ago. The second sign was about a month ago when my Chase (!) credit card stopped syncing, and GoDaddy wrote that it would no longer be able to import data from Chase. This was an ominous sign, since Chase must only be the biggest financial institution in America. Suddenly we were expected to import our transactions manually. That was the whole point of having GoDaddy Bookkeeping. We didn't have to worry about importing all these transactions and could focus on everything else that online selling involves.

Moving forward, I have many of the same questions that others have. I've used GoDaddy Bookkeeping since 2013, when I started selling as a business, back when it was known as Outright (as I Must be Crazy mentioned). It was affordable, reliable, and easy to use. I depended on it heavily to do my tax returns. I don't know what I'll do. This is really bad news.

by: Denny

This is sad. Quick books is too expensive. If anyone finds anything else please share with us here. I'm not sure what to do I wish they would change their minds or sell it to someone or accountants that would take it over for the money. I also read that they are prorating it so people will get refunds.

by: GetAGrip

Pencils and paper have always worked for us with 3 platforms and thousands of sales it has worked perfectly for over 20 years.  Best part is that its free.

by: SharonY.

I was scrambling to find something to replace GoDaddy.  I was so freakin' mad they did this to us.  I found:  My Reseller Genie.  It is easy to use, not as pretty as GoDaddy but it does the job.  There are You Tube videos for it.  That is how I found it.  After the second day it was simple to use.  Check it out.

by: Denny

Thanks Sharon I'm going to check it out. Denny

by: SharonY.

Denny, thank you!  I like it.  It took me two days to adjust but I am fine now.  It is easy.

by: Victoria

So is there any other online service that will integrate Ebay sales/expenses information like Go Daddy except Quickbooks (which seems complicated).  I'm also one of those sellers that has been using Outright/Godaddy for years to complete my taxes.   It was easy, straight forwarded to use and I can't believe the short notice they are giving.  Especially since there does not seem to be a similar service available.  HELP!!!

by: SharonY.

Victoria, read my post about My Reseller Genie.  I had Go Daddy for a long, too.

by: Victoria

My understanding from My Reseller Genie is that it is not yet set up to integrate bank information.   I need a service that will integrate all information from banks, credit cards, and Ebay.    

by: epuise

I would NEVER trust my TAX STUFF to 'a cloud'.
Leger, paper, pencil/pen, calculator, box.
Shred/discard after 7 years.
Been doing since 1977.