While eBay and online sellers are only too familiar with the problem of bad buyers, a new academic paper seeks to shed light on what it calls a common but little known type of fraud, which it dubbed “liar buyer Read more
Ecommerce pros eager to match the rising tide of smartphone-using shoppers may be dismayed by a dramatic downside to doing mobile commerce (mcommerce) business. While 2014 saw 14 percent of all transactions arriving via the mobile channel, a frightening 21 Read more
Criminals continued to wreak havoc on retailers in ecommerce and mobile channels, causing a 10 percent rise in revenue lost to fraudsters year over year. The 2014 LexisNexis True Cost of Fraud study found merchants lost 0.68 percent of revenue to fraud Read more
Counterfeiting plagues retailers and flourishes online where it’s easy to set up shop, but the publicity generated by fraudsters hurt legitimate business. Case in point, Forbes magazine warned shoppers on Thursday to think twice before buying expensive pocketbooks online, pointing Read more
When he wasn’t lofting kites into stormy skies, Benjamin Franklin was requoting memorable lines from Hamlet like “neither a borrower nor a lender be.” It’s advice the parties embroiled in a legal kerfuffle over the usage of an eBay and Read more
With luck many online sellers are enjoying the benefit of Cyber Monday week, where consumers returning to the workplace after the Thanksgiving holiday weekend turn to their internet connections to do some deal hunting. Naturally as more people head online Read more
