eBay surveyed over 4,000 small businesses who sell on its platform and published the research on Wednesday. Conducted by GlobeScan, the survey included sellers in the US, UK, Germany, Canada, Japan, and Australia. Among the key findings eBay highlighted in Read more
eBay said 79% of the casual sellers it surveyed in October reported their selling on eBay had stayed the same or increased over the prior six months due to the economy. 13% of the sellers surveyed said they engaged in Read more
eBay conducted a survey to ask sellers about their concerns over privacy and safety and asking them to share stories about any negative experiences they endured where they felt their privacy or safety was compromised with communication off of the Read more
eBay CEO Jamie Iannone said the company was listening and innovating to meet sellers’ needs, citing a recent survey eBay had conducted. “I’m excited to strengthen the partnerships we have with our sellers through new technology and tools that speak Read more
It appears eBay is considering replacing its Store tiered subscription model in favor of an “a la carte” model. Rather than different tiers of eBay Store subscriptions as it currently offers, eBay would offer a basic Store for a fixed Read more
eBay is surveying sellers on the topic of diversity. The marketplace explained the Seller Diversity Questionnaire “is intended to gather demographic information that will allow us to better understand our broad range of sellers, your inventory, and your diverse business Read more
eBay said 18% of all sellers surveyed said they owned or managed a physical storefront. The survey was conducted as part of a program called eBay Expressions that helps influence eBay design and functionality. eBay also found over half (53%) Read more
eBay sent a survey to sellers this week asking them how it could improve. It took a novel approach by asking what was the single most important thing it could improve to make sellers more likely to recommend eBay. It Read more
eBay is surveying business sellers in Canada on issues ranging from international trade to rival selling channels. The company told sellers it would review aggregate results internally and said it might share results outside the company as well. eBay started Read more
eBay periodically surveys users’ about their satisfaction with the selling process. The latest one forwarded to EcommerceBytes last week by a reader asked about the seller’s recent selling experience. eBay invited him to take the 4-minute survey in order to Read more
