eBay sent an email on Tuesday advising recipients they would be automatically enrolled into eBay’s new international shipping program “over the next few weeks.” It linked to a page on the eBay website that stated automatic enrollment was ongoing and Read more
eBay is betting its investments in fitment technology will pay off – if it can get sellers in its eBay Motors Parts & Accessories category to adopt it. In an email on Thursday, eBay dangled a significant carrot: free returns Read more
eBay CEO Jamie Iannone gave a keynote address at the eBay Open seller conference today. “Our team has been listening carefully to our seller community about what needs to change and working hard to make improvements,” he told over 1200 Read more
eBay is giving sellers greater protection in the Trading Cards category by reducing the time buyers have to make a return under certain circumstances. One reader who forwarded the email wrote, “I’m surprised and shocked to see a reduction in Read more
eBay changed the rules around buyer cancellations in the UK to conform with the policy for US sellers. As of last week, sellers may no longer simply cancel an order if requested by a buyer and get full protection – Read more
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Hello,eBay returns are getting out of hand. I Read more
eBay sellers asked some tough questions in December’s Ask Me Anything feature on the discussion boards. Executive Jordan Sweetnam said eBay won’t be backing down in some key areas, but he did make some surprising revelations about changes to programs Read more
eBay expanded its Retail Revival program to the North Carolina city of Greensboro, the fifth city participating in the program. eBay launched the program last year in Akron, Ohio. Other cities include Lansing, Michigan; Wolverhampton, UK; and Halifax, Canada. The Read more
eBay is pushing sellers to offer 30-day free returns, and its Vice President of Seller & Marketplace Operations Bob Kupbens made the case during a recent video presentation. He outlined a few steps eBay was taking to protect sellers who Read more
eBay issued a reminder of imminent changes, including new seller benchmarks and fee changes. Among the changes: eBay is requiring sellers to enter a zip code for item shipping location, and it will institute a new automated returns protocol. eBay Read more
