Online sellers are being impacted by what has become a months-long problem at a USPS processing facility in Texas. The owner of Upper Room Candle Company told local television station KHOU that her Houston-area customers aren’t getting their packages, but Read more
Thanks to USPS Informed Delivery, people can check each day to see what’s scheduled to arrive in their mailbox. That lets them see if a mail carrier skips their house on any given day. But that’s not something the Postal Read more
eBay said it would offer protection to sellers whose packages get delayed by the severe winter storm hitting much of the country this week. The announcement came Wednesday afternoon as the National Weather Service was forecasting a “significant and disruptive Read more
The USPS is suspending Priority Mail Express guarantee between December 22 through 25, citing increased volume and weather conditions during the holidays. It also cited policies of its “competitors” who the Postal Service said likewise adjust their refund policies during Read more
Many items are already showing post-Christmas estimated delivery dates, eBay warned sellers in the UK on Wednesday and suggested they use couriers to fulfill orders – though it didn’t suggest who should pay for the expedited delivery costs. “By opting Read more
The postal service in Germany is having trouble meeting delivery standards. The USPS issued an alert advising mailers that Deutsche Post is currently encountering challenges in delivering letter-post items in line with its “high quality standards.” The challenges are mainly Read more
Canada Post has reinstated its on-time delivery guarantee for international mail from the United States, according to the US Postal Service. The previously declared force majeure for all international letter-post, parcel-post and EMS items has ended, it said. We could Read more
Etsy published advice for sellers from its shipping team on how it calculates estimated delivery dates. Included in the guide was a sample message sellers could use to warn buyers of shipping carrier delays – a somewhat ominous sign that Read more
Australia is experiencing a mail meltdown in certain regions, and it’s pressing the pause button this weekend in an effort to catchup, impacting both domestic retailers and international sellers. On Wednesday, Australia Post announced it would pause Parcel Post collections Read more
eBay promised protection to sellers affected by the hurricane that hit landfall in Louisiana on Sunday. “Hurricane Ida is disrupting transportation lines across parts of the US Southeast region,” eBay said, and noted it was closely monitoring the situation. eBay Read more
