Etsy sellers received disbursements on Monday for sales they had made but the deposits were quickly reversed, unaccountably. The timing was bad, as April 15 was also the deadline for sellers to file taxes. Compounding the problem was that some Read more
Sellers outside the US have reported for over 7 months that Etsy has undercharged some buyers for their international orders, forcing sellers to either pay the difference out of their own funds or else cancel the order and look bad. Read more
Sellers who had just suffered waves of anxiety over a new verification requirement got a shock today when Etsy notified them their accounts were not verified and discovered they were unable to activate a button to re-verify their accounts, leaving Read more
Three years ago, Etsy had changed its buyer-seller messaging system to be more like an instant-messaging system, and this summer, Etsy made another major change to the system. The company told sellers it was making it easier for them to Read more
An Etsy glitch is causing some listings to incorrectly display “Returns Not Accepted,” according to sellers. “All of my listings appear to have the “returns not accepted” badge,” a seller wrote on the Etsy discussion boards on Sunday. The seller Read more
Some customers (and sellers) were unable to view Etsy listings starting on Tuesday (November 16). Etsy blamed the problem on ad-blocking programs. On Wednesday afternoon, Etsy said its engineers identified the problem after sellers began reporting the problem of missing Read more
Etsy awarded a senior software engineer the 2020 Etsy Three Armed Sweater award last week, a dubious distinction, but one that is meant to highlight the culture of blamelessness at the online marketplace. The award clearly gets its name from Read more
Etsy made some changes to how it deals with reports of technical glitches on its site. First, it’s removing “bugs” – not literally, of course. Rather, it’s changing the name of its “Bugs and Technical Issues” forum to simply “Technical Read more
Etsy experienced an incident on Monday that had sellers so concerned that some were putting their shops in vacation mode while they waited for answers. When visiting a listing page on Monday, a black button labeled “E Admin” appeared on Read more
Etsy sellers who list digital goods for sale have been unable to upload files this holiday weekend. “This is the 2nd day. If you sell instant downloads you can’t list anything,” a seller reported today on this thread. Based on Read more
