Shippo is offering a new shipping insurance program through a partnership with Cover Genius that includes protection from “porch pirates.” Shippo Total Protection provides merchants with comprehensive protection, global coverage and seamless claims handling, according to Tuesday’s announcement.
A spokesperson for Shippo told EcommerceBytes that 30% of Americans have had a package stolen, citing a 2021 study.
Another benefit of the program relates to global coverage. Previously, Shippo merchants could only add shipping insurance for outbound shipments originating from the United States. “With this enhanced insurance offering, Shippo’s network of 100k+ merchants can now cover an order’s total value, shipping label costs, return shipping for damaged parcels, and reshipping costs for insured packages across North America, EMEA and APAC, enabling them to protect their bottom lines and their customer’s shipping experience.”
According to the companies, the program offers easier claims processing. “Cover Genius’ seamless claims process has reduced the time to resolve claims and get reimbursements, with payments of reimbursements for approved claims processed instantly in over 90 currencies.”
More details are available in the press release on the Cover Genius website, and pricing information can be found on this page of the Shippo website:
“For shipments within the same country, the price of insuring your packages is 1.25% of the insured value. So, for example, if a package is insured for a value of $250, insurance would cost $3.13. For cross-border shipments, the price of insuring your packages is 1.50% of the insured value.”
