An Increase in Returns Combined with High Demand for Used Goods

Jen Wehrmaker

Jen Wehrmaker is Vice President of Marketing at B-Stock Solutions and former marketing executive at some big ecommerce names, including PayPal, eBay, and GoDaddy. She discusses how merchants can expoit the growing trend of increasing returns combined with high demand Read more

Major Changes in USPS Rate Structure, Adoption of Voice Technology

Chris Vaughn

Chris Vaughn is Vice President of Marketing at ShippingEasy, which provides a simple online shipping app for online sellers with optimized USPS postage rates and the ability to plug in existing UPS/FedEx accounts along with real-time integration into ecommerce platforms. Read more

Retail Convergence Accompanied by Tax Complexities

Greg Chapman

Greg Chapman is Senior Vice President of Avalara, which offers multi-channel merchants solutions for automated tax calculations, easy returns preparation, and integrated document management; former Amazon executive. He discusses retail convergence along with growing tax complexities in Part 5 of Read more

Increasing Cost and Complexity of Parcel Shipping

Chris Jones

Chris Jones is Executive Vice President of Marketing & Services at logistics firm Descartes whose offerings include diverse ecommerce solutions such as warehouse management, along with the ShipRush shipping solution familiar to many small-and medium-sized merchants. He discusses the increasing Read more

Artificial Intelligence “Glass Box,” In-Store Personalization

Nikki Baird is Vice President of Retail Innovation at Aptos, a retail enterprise solution provider, as well co-founder of Retail Systems Research and a former analyst at Forrester Research. She discusses advancements in Artificial Intelligence that will help retailers ensure Read more